
I love your calls but let’s be honest, tech support can get expensive! But not maintaining your computers can cost more! Can’t afford a full-time IT person? Well, then train one of your staff to work with me. Save hundreds on your tech support calls, by having your staff learn the basics. Take the guesswork out of whether the page your googled or the YouTube video you are watching is right for your system, or right at all. And there’s a bonus! Calls for support from trained staff save 25% remote support costs!



Contact Us today!
Not a current client?
Not to worry we have courses and remote support options available!
I offer a special course for existing small business clients: custom training for Windows, Windows with QuickBooks, and Windows with Sage. These are very basic introductory courses, teaching the basics of operating your computer and programs efficiently and effectively.
Personalized Learning
Each session includes 4 custom lesson questions tailored to your specific needs.
Examples include:
- “How can I configure multi-user access for QuickBooks?”
- “How do I automate file backups on Windows?”
What You’ll Receive:
- Step-by-step guidance through hands-on modules.
- Easy-to-follow instructions for managing your IT system.
- Resources and tools to streamline your office operations.
- Dedicated support for your custom questions.
Read below and learn more!
An Introduction to Basic Computers and Networking
WINDOWS MODULE
Learn essential skills to manage your Windows system effectively:
- Log in and Synchronize: Seamlessly log into Windows and sync with an office account or operate locally.
- Master File Management: Navigate File Manager effectively to organize, locate, and share files. Example: Creating a shared folder with appropriate permissions.
- Settings Essentials: Understand and configure system settings. Example: Adjusting Wi-Fi settings to prioritize secure connections.
- Email and PDF Handling: Use email clients proficiently and manage file attachments. Example: Sending an invoice as a PDF attachment and verifying receipt.
- Office Software Integration: Sync Office software with Windows. Example: Linking Microsoft Outlook with your accounting software for seamless updates.
ACCOUNTING MODULE
Choose Sage or QuickBooks to enhance your accounting software skills:
- User Management: Set up and manage user’s access levels. Example: Assigning “read-only” permissions.
- Database Operations: Ensure smooth access to your database, including data backups and verifications. Example: Scheduling automatic backups to protect sensitive financial data.
- Invoice Recovery: Recover orphaned invoices and potential data issues. Example: Restoring a missing customer invoice from a backup file.
- Document Management: Print reports, convert files to PDFs, and ensure seamless document handling. Example: Exporting a detailed quarterly report as a PDF for meetings.
COMBINED MODULE
Gain the full spectrum of skills for a discounted rate:
- Windows Module
- Accounting Module, Plus
- Integrated Solutions: Learn how to link Windows and accounting software for maximum efficiency. Example: Automatically syncing expense data from QuickBooks or Sage to Excel spreadsheets.
- Custom Workflow Creation: Develop personalized workflows that streamline office tasks. Example: Automating weekly financial reports and email updates for stakeholders.
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