Tiffany Nicole, Lead Muse

What do you do? That is the question that always causes pause. Not because I am embarrassed, but because I am consolidating for a comprehensible answer. It usually is targeted to the scope of the person asking the question. But if you want to know why Muse, it is because of everything that I do.

Retired from the “rat race”, I now dedicate my time to helping amazing micro-small US businesses.

Woman’s World
Oakland, CA 1970-1980’s

I taught beauty school graduates proper shampooing. I could decorate your house before I could ride a bike.

Red Carpet Realty
Oakland, CA 1980-1990’s

I could read a Thomas Guide before I was in double-digits. We were flipping houses before reality TV.

City of Oakland
Oakland, CA 1990-2010’s

I upscaled this logo, lol. My time @ the City shattered barriers. Saved so many jobs. Traded mine.

When you start your first career at age 5, you can obtain a lot of skills over the years. My mother’s first business was a beauty salon, then an Interior Design Company, followed by Real Estate. Tiffany’s Interior was well-known in the San Francisco Marketplace. And all throughout that time, a computer. My love for learning and tinkering is the core of my desire to problem-solve. So if there are a lot of services offered, it’s because I can offer a lot of services. If you need an official job title besides Muse, its VP of Marketing and Finance. But, Muse works best for me.

Skill Summary

  • Purchasing and Budgetary Development
  • Administrative Services Management
  • Oracle Data Import and Translation
  • Multi-Funding Source Allocation
  • Project Research and Feasibility (ROI)
  • Web Conferencing
  • Online Form Development
  • Workers’ Compensation Administration
  • Human Resource and ADA
  • Administration
  • Financial Auditing
  • Inter/Intranet Development and Management
  • Event Planning and Coordination
  • Website Development
  • Government Agency Photojournalism by Bond Measure
  • Infrastructure and Information Technology Administration
  • Interpersonal Communication Skills
  • Report Production and Analysis
  • Diverse Conduit Skills (Jargon translation)
  • Organizational and Dual Purpose Implementation
  • Problem Solving and Time Management
  • Multi-Platform Super/Power User Training
  • Microsoft Office and Adobe Applications
  • Multi-Department/ Location Liaison
  • Resource Analysis and Service Streamlining
  • Training Development and Presentation
  • Project and Fiscal Management

Education & Career Skill Acquisition

  • Bachelor’s: Political Science, MCL
  • Minor: Urban and Ethnic Studies
  • Emphasis: Marketing, Political Science, Computer Science, Computer-based Statistical Analysis
  • Professional Certifications:
    • CDBG Needs Assessment and Compliance
    • NEPA
    • CEQA
    • EIR Reviews and Statements
    • Microsoft Software Administration
    • Adobe Creative Suite/ HTML/XHTML
    • Time Management and Customer Service Training
    • Workers’ Compensation Training
  • Career Skill Acquisition:
    • CDBG Need Assessment
    • Contract Compliance and Administration
    • Information Technology Administration
    • Equipment Testing and Use Training
    • Bilingual Compliance
    • Performance Measurements
    • Workspace Design and Reconfiguration
    • Bureaucracy Streamlining Initiatives
    • Multi-Fund Budget Preparation
    • Workers’ Compensation Administration
    • Transitional Job Bank Development
    • FMLA Leave Policy
    • Fiscal Management
    • Union/Labor Negotiation

Curriculum Vitae

IT Administration (2025-2019)

  • Remote Tech Support
  • Network and Peripheral Support
  • SaaS installation/upgrades/support
  • Data Automation
  • Process Streamlining
  • Research & Development Projects

Professional Business Consulting (2025–2013)

  • Bond Audit for Bails Bondsmen
  • HR for Bails Bondsmen
  • QuickBooks Desktop for Iron Manufacturer
  • IT and Tech Support for Gas Distributor
  • Systems Organization for Training Facility

Professional Writing/Contracts (2024-’18)

  • Leasing Agreements
  • New Business building permit plans
  • Company policies
  • ADA and Pet policies/public postings
  • Update booking site profiles and goals

Medical Manager, PSA (2005-2003)

  • Workers’ Compensation Administration
  • Medical Leave/FMLA
  • Payroll/ Oracle Fund Source Allocation
  • Monthly Performance Reports
  • Transitional Assignment Plan Development

Management Analyst, CEDA (2000-1996)

  • IT Administration
  • Training
  • Compliance Assessment and Reporting
  • Fiscal and Budgetary Administration
  • City Manager Special Projects

Food Safety Practitioner (2025-2019)

  • Policy Writing/Updating/Compliance
  • Develop/Create SQF forms
  • Develop Safety Training Manuals
  • Develop Safety Posters
  • Records Audit and Consolidation
  • Product Identification Plan Development

FlawlessHAIR (2012-2009)

  • Develop and Design online store
  • Develop remote training institute
  • “Look Good, Feel Better” volunteer
  • NAAF volunteer/grant administrator
  • Trainer
  • Program Developer

Management Analyst, FMA (2003-2000)

  • Workers’ Compensation Administration
  • Web Developer
  • IT Admin Support
  • Employee of the Year
  • Exceeds Expectations, Employee Appraisal 

Intern, OHND (1996-’95)

  • CDBG Needs Assessment and Compliance
  • IT Administration and Training
  • CEQA/NEPA/EIR
  • Exceeds Expectations, Employee Appraisal 

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